Please use the MYNT EYE TOOL to upgrade the firmware.
You can download the firmware and MYNT EYE TOOL installation package in the ``Firmwares`` folder of `MYNTEYE_BOX <http://www.myntai.com/mynteye/s/download>`_ . The file structure is as follows:
If you can't find MYNT image device, ``WestBridge_driver``, and ``Cypress USB BootLoader`` at the same time in the device manager, try another computer to perform the above operation. If you can not upgrade successfully, please contact us in time.
Manually update drivers
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* If the application indicates that you failed to update, you may fail to install the driver automatically. You can try to install the driver manually and then update it. The following is the manual installation of the driver.
* Open device manager, locate ``WestBridge_driver`` device, and right click Update Driver,select ``[application directory]WestBridge_driver\\[corresponding system folders](If it is more than win7, choose wlh)\\[system bits]`` .
* For example,if it is the win10 64 bit system computer,and the application is installed under the default path,you should select ``C:\Program Files (x86)\slightech\MYNT EYE TOOL 2.0\WestBridge_driver\wlh\x64``.
* Then plug in the camera and open the application again to update.
..warning::
During the first time you open the MYNT® EYE camera after a firmware update, please hold the camera steadily for 3 seconds, for a zero drift compensation process. You can also call the API ``RunOptionAction(Option::ZERO_DRIFT_CALIBRATION)`` for zero drift correction.